{"id":1107,"date":"2026-06-23T09:56:33","date_gmt":"2026-06-23T09:56:33","guid":{"rendered":"https:\/\/xeoneurope.com\/index.php\/support\/supportanfrage\/"},"modified":"2026-06-23T10:53:25","modified_gmt":"2026-06-23T10:53:25","slug":"supportanfrage","status":"publish","type":"page","link":"https:\/\/xeoneurope.com\/index.php\/support\/supportanfrage\/?lang=en","title":{"rendered":"Support Request"},"content":{"rendered":"<div class=\"xe-contact-page-intro\"><span class=\"xe-kicker\">Pers\u00f6nliche Beratung<\/span><\/p>\n<h2>Professionelle Kontaktanfrage<\/h2>\n<p>Beschreiben Sie uns Ihr Anliegen. Ihre Anfrage wird direkt an support@xeoneurope.com \u00fcbermittelt.<\/p>\n<\/div>\n<div class=\"xe-contact-channel-grid\"><a href=\"mailto:support@xeoneurope.com\"><strong>E-Mail<\/strong><span>support@xeoneurope.com<\/span><\/a><a href=\"tel:+4916098061960\"><strong>Telefon<\/strong><span>+49 160 98061960<\/span><\/a><a href=\"https:\/\/wa.me\/4916098061960\" target=\"_blank\" rel=\"noopener\"><strong>WhatsApp<\/strong><span>Direkte Nachricht senden<\/span><\/a><\/div>\n    <form class=\"xe-form xe-professional-contact-form\" method=\"post\" enctype=\"multipart\/form-data\" action=\"https:\/\/xeoneurope.com\/wp-admin\/admin-post.php\" novalidate>\n      <input type=\"hidden\" name=\"action\" value=\"xe_contact_submit\">\n      <input type=\"hidden\" name=\"form_type\" value=\"support\">\n      <input type=\"hidden\" name=\"form_lang\" value=\"en\">\n      <input type=\"hidden\" id=\"xe_nonce\" name=\"xe_nonce\" value=\"eadff285c8\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/index.php\/wp-json\/wp\/v2\/pages\/1107\" \/>      <div class=\"xe-honeypot\" aria-hidden=\"true\"><label>Website<input type=\"text\" name=\"website_field\" tabindex=\"-1\" autocomplete=\"off\"><\/label><\/div>\n\n      <div class=\"xe-form-heading\">\n        <span class=\"xe-kicker\">Personal consultation<\/span>\n        <h2>Professional contact request<\/h2>\n        <p>Tell us what you need. Your request will be sent directly to support@xeoneurope.com.<\/p>\n      <\/div>\n\n      <fieldset class=\"xe-form-section\">\n        <legend>1. Request type<\/legend>\n        <div class=\"xe-choice-grid\">\n                      <label class=\"xe-choice-card\"><input type=\"radio\" name=\"request_type\" value=\"beratung\" ><span>General consultation<\/span><\/label>\n                      <label class=\"xe-choice-card\"><input type=\"radio\" name=\"request_type\" value=\"angebot\" ><span>Quote request<\/span><\/label>\n                      <label class=\"xe-choice-card\"><input type=\"radio\" name=\"request_type\" value=\"demo\" ><span>Request demo<\/span><\/label>\n                      <label class=\"xe-choice-card\"><input type=\"radio\" name=\"request_type\" value=\"support\"  checked='checked'><span>Technical support<\/span><\/label>\n                      <label class=\"xe-choice-card\"><input type=\"radio\" name=\"request_type\" value=\"partner\" ><span>Partnership<\/span><\/label>\n                  <\/div>\n      <\/fieldset>\n\n      <fieldset class=\"xe-form-section\">\n        <legend>2. Company &amp; contacts<\/legend>\n        <div class=\"xe-form-grid\">\n          <div class=\"xe-field xe-field-full\"><label for=\"xe_company\">Company<\/label><input id=\"xe_company\" name=\"company\" type=\"text\" autocomplete=\"organization\"><\/div>\n          <div class=\"xe-field\"><label for=\"xe_salutation\">Salutation<\/label><select id=\"xe_salutation\" name=\"salutation\"><option value=\"\"><\/option><option value=\"mr\">Mr<\/option><option value=\"ms\">Ms<\/option><option value=\"other\">Other<\/option><\/select><\/div>\n          <div class=\"xe-field\"><label for=\"xe_position\">Position \/ function<\/label><input id=\"xe_position\" name=\"position\" type=\"text\" autocomplete=\"organization-title\"><\/div>\n          <div class=\"xe-field\"><label for=\"xe_first_name\">First name *<\/label><input id=\"xe_first_name\" name=\"first_name\" type=\"text\" required autocomplete=\"given-name\"><\/div>\n          <div class=\"xe-field\"><label for=\"xe_last_name\">Last name *<\/label><input id=\"xe_last_name\" name=\"last_name\" type=\"text\" required autocomplete=\"family-name\"><\/div>\n          <div class=\"xe-field\"><label for=\"xe_email\">Email *<\/label><input id=\"xe_email\" name=\"email\" type=\"email\" required autocomplete=\"email\"><\/div>\n          <div class=\"xe-field\"><label for=\"xe_phone\">Phone<\/label><input id=\"xe_phone\" name=\"phone\" type=\"tel\" autocomplete=\"tel\"><\/div>\n          <div class=\"xe-field\"><label for=\"xe_website\">Website<\/label><input id=\"xe_website\" name=\"website_url\" type=\"url\" placeholder=\"https:\/\/\" autocomplete=\"url\"><\/div>\n          <div class=\"xe-field\"><label for=\"xe_country\">Country<\/label><input id=\"xe_country\" name=\"country\" type=\"text\" autocomplete=\"country-name\"><\/div>\n          <div class=\"xe-field xe-field-full\"><label for=\"xe_language\">Preferred language<\/label><select id=\"xe_language\" name=\"preferred_language\"><option value=\"de\" >Deutsch<\/option><option value=\"en\"  selected='selected'>English<\/option><option value=\"tr\" >T\u00fcrk\u00e7e<\/option><option value=\"ro\" >Rom\u00e2n\u0103<\/option><option value=\"hu\" >Magyar<\/option><option value=\"ru\" >\u0420\u0443\u0441\u0441\u043a\u0438\u0439<\/option><\/select><\/div>\n        <\/div>\n      <\/fieldset>\n\n      <fieldset class=\"xe-form-section\">\n        <legend>3. Product \/ topic<\/legend>\n        <div class=\"xe-form-grid\">\n          <div class=\"xe-field xe-field-full\"><label for=\"xe_product\">Product \/ topic *<\/label><select id=\"xe_product\" name=\"product\" required><option value=\"\"><\/option><option value=\"general\">General consultation<\/option><option value=\"ebibus\">EbiBus Verwaltung<\/option><option value=\"zef\">ZEF Management System<\/option><option value=\"ebisev\">EbiSeV Management System<\/option><option value=\"ebilogistik\">EbiLogistik<\/option><option value=\"hotel\">Online Hotel Buchungssystem<\/option><option value=\"erp\">Zeuss ERP<\/option><option value=\"crm\">CRM-System<\/option><option value=\"immobilien\">Real Estate Expos\u00e9 System<\/option><option value=\"anamnese\">Digital Intake &amp; Questionnaires<\/option><option value=\"ticket\">XeonEurope Ticketsystem<\/option><option value=\"hosting\">Hosting &amp; Cloud<\/option><option value=\"web\">Web design &amp; shops<\/option><option value=\"marketing\">Marketing &amp; SEO<\/option><option value=\"support\">Technical support<\/option><\/select><\/div>\n          <div class=\"xe-field\"><label for=\"xe_contact_method\">Preferred contact method<\/label><select id=\"xe_contact_method\" name=\"contact_method\"><option value=\"email\">Email<\/option><option value=\"phone\">Phone<\/option><option value=\"whatsapp\">WhatsApp<\/option><option value=\"video\">Video call<\/option><\/select><\/div>\n          <div class=\"xe-field\"><label for=\"xe_callback_time\">Preferred callback time<\/label><input id=\"xe_callback_time\" name=\"callback_time\" type=\"text\" placeholder=\"e.g. Mon\u2013Fri, 10:00\u201314:00\"><\/div>\n          <div class=\"xe-field\"><label for=\"xe_budget\">Budget range<\/label><select id=\"xe_budget\" name=\"budget\"><option value=\"\"><\/option><option value=\"under-1000\">&lt; 1.000 \u20ac<\/option><option value=\"1000-5000\">1.000\u20135.000 \u20ac<\/option><option value=\"5000-15000\">5.000\u201315.000 \u20ac<\/option><option value=\"15000-50000\">15.000\u201350.000 \u20ac<\/option><option value=\"over-50000\">&gt; 50.000 \u20ac<\/option><\/select><\/div>\n          <div class=\"xe-field\"><label for=\"xe_project_start\">Planned project start<\/label><input id=\"xe_project_start\" name=\"project_start\" type=\"text\" placeholder=\"e.g. immediately \/ Q3 2026\"><\/div>\n          <div class=\"xe-field xe-field-full\"><label for=\"xe_message\">Your message *<\/label><textarea id=\"xe_message\" name=\"message\" required minlength=\"20\" placeholder=\"Please describe your requirements, objectives and desired timeframe.\"><\/textarea><\/div>\n          <div class=\"xe-field xe-field-full\"><label for=\"xe_attachment\">Attachment (PDF, DOCX, JPG or PNG, max. 5 MB)<\/label><input id=\"xe_attachment\" name=\"attachment\" type=\"file\" accept=\".pdf,.doc,.docx,.jpg,.jpeg,.png,application\/pdf,image\/jpeg,image\/png,application\/msword,application\/vnd.openxmlformats-officedocument.wordprocessingml.document\"><small class=\"xe-field-help\">Optional: specification, screenshot or existing concept.<\/small><\/div>\n        <\/div>\n      <\/fieldset>\n\n      <div class=\"xe-form-consent\">\n        <label><input type=\"checkbox\" name=\"privacy\" value=\"1\" required> <span>I have read the privacy policy and agree to the processing of my details for handling my request. * <a href=\"https:\/\/xeoneurope.com\/index.php\/datenschutz\/?lang=en\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a><\/span><\/label>\n      <\/div>\n      <div class=\"xe-form-submit-row\">\n        <button class=\"xe-btn xe-btn-primary xe-submit-button\" type=\"submit\">Send request <span aria-hidden=\"true\">\u2192<\/span><\/button>\n        <p><strong>support@xeoneurope.com<\/strong><br>Personal support<\/p>\n      <\/div>\n    <\/form>\n    \n","protected":false},"excerpt":{"rendered":"<p>Pers\u00f6nliche Beratung Professionelle Kontaktanfrage Beschreiben Sie uns Ihr Anliegen. Ihre Anfrage wird direkt an support@xeoneurope.com \u00fcbermittelt. E-Mailsupport@xeoneurope.comTelefon+49 160 98061960WhatsAppDirekte Nachricht senden<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1105,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1107","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/xeoneurope.com\/index.php\/wp-json\/wp\/v2\/pages\/1107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xeoneurope.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xeoneurope.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xeoneurope.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xeoneurope.com\/index.php\/wp-json\/wp\/v2\/comments?post=1107"}],"version-history":[{"count":2,"href":"https:\/\/xeoneurope.com\/index.php\/wp-json\/wp\/v2\/pages\/1107\/revisions"}],"predecessor-version":[{"id":1359,"href":"https:\/\/xeoneurope.com\/index.php\/wp-json\/wp\/v2\/pages\/1107\/revisions\/1359"}],"up":[{"embeddable":true,"href":"https:\/\/xeoneurope.com\/index.php\/wp-json\/wp\/v2\/pages\/1105"}],"wp:attachment":[{"href":"https:\/\/xeoneurope.com\/index.php\/wp-json\/wp\/v2\/media?parent=1107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}