{"id":1107,"date":"2026-06-23T09:56:33","date_gmt":"2026-06-23T09:56:33","guid":{"rendered":"https:\/\/xeoneurope.com\/index.php\/support\/supportanfrage\/"},"modified":"2026-07-13T19:56:21","modified_gmt":"2026-07-13T19:56:21","slug":"supportanfrage","status":"publish","type":"page","link":"https:\/\/xeoneurope.com\/index.php\/support\/supportanfrage\/?lang=en","title":{"rendered":"Support Request"},"content":{"rendered":"<section class=\"xe-contact-modern\">\n<div class=\"xe-contact-modern-grid\">\n<div class=\"xe-contact-modern-copy\"><span class=\"xe-kicker\">Pers\u00f6nlich f\u00fcr Sie da<\/span><\/p>\n<h2>Technische Supportanfrage<\/h2>\n<p>Nennen Sie Produkt, Version, Zeitpunkt, genaue Fehlermeldung und bereits durchgef\u00fchrte Schritte.<\/p>\n<div class=\"xe-contact-channel-grid xe-contact-channel-modern\"><a href=\"mailto:info@xeoneurope.com\"><strong>\u2709 E-Mail<\/strong><span>info@xeoneurope.com<\/span><\/a><a href=\"tel:+4916098061960\"><strong>\u260e Telefon<\/strong><span>+49 16098061960<\/span><\/a><a href=\"https:\/\/wa.me\/4916098061960?text=Hallo%20XeonEurope%2C%20ich%20m%C3%B6chte%20eine%20Beratung%20zu%20Webhosting%2C%20IT-Service%2C%20Software%20oder%20JuraTech%20anfragen.\" target=\"_blank\" rel=\"noopener\"><strong>\u25cf WhatsApp<\/strong><span>Direkte Nachricht senden<\/span><\/a><a href=\"https:\/\/www802.webserver.hosting:8443\/login_up.php\" target=\"_blank\" rel=\"noopener\"><strong>\ud83d\udd10 Kundenlogin<\/strong><span>Zum zentralen Server<\/span><\/a><\/div>\n<div class=\"xe-contact-trust\"><span>Pers\u00f6nliche Beratung<\/span><span>Schnelle R\u00fcckmeldung<\/span><span>DSGVO-konforme Kommunikation<\/span><span>Hosting \u00b7 Web \u00b7 Software \u00b7 JuraTech<\/span><\/div>\n<\/div>\n<aside class=\"xe-contact-modern-map\">\n<div class=\"xe-map-pin\">\u2316<\/div>\n<h3>Bereit f\u00fcr die n\u00e4chste Stufe?<\/h3>\n<p>Lassen Sie uns Ihr Projekt gemeinsam planen \u2013 von Webhosting und Software bis JuraTech Professional 2026.<\/p>\n<div class=\"xe-contact-map-actions\"><a class=\"xe-btn xe-btn-primary\" href=\"mailto:info@xeoneurope.com\">E-Mail senden \u2192<\/a><a class=\"xe-btn xe-btn-secondary\" href=\"https:\/\/wa.me\/4916098061960?text=Hallo%20XeonEurope%2C%20ich%20m%C3%B6chte%20eine%20Beratung%20zu%20Webhosting%2C%20IT-Service%2C%20Software%20oder%20JuraTech%20anfragen.\" target=\"_blank\" rel=\"noopener\">WhatsApp \u2192<\/a><\/div>\n<\/aside>\n<\/div>\n<div class=\"xe-contact-modern-form\">\n<h2>Ihre Anfrage<\/h2>\n    <form class=\"xe-form xe-professional-contact-form\" method=\"post\" enctype=\"multipart\/form-data\" action=\"https:\/\/xeoneurope.com\/wp-admin\/admin-post.php\" novalidate>\n      <input type=\"hidden\" name=\"action\" value=\"xe_contact_submit\">\n      <input type=\"hidden\" name=\"form_type\" value=\"support\">\n      <input type=\"hidden\" name=\"form_lang\" value=\"en\">\n      <input type=\"hidden\" id=\"xe_nonce\" name=\"xe_nonce\" value=\"aaa528f516\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/index.php\/wp-json\/wp\/v2\/pages\/1107\" \/>      <div class=\"xe-honeypot\" aria-hidden=\"true\"><label>Website<input type=\"text\" name=\"website_field\" tabindex=\"-1\" autocomplete=\"off\"><\/label><\/div>\n      <input type=\"hidden\" name=\"xe_rendered_at\" value=\"1786165931\">\n      <input type=\"hidden\" name=\"xe_human_sig\" value=\"969d9be52169ab03b733f0c060fbde42557108378f90fc364815ad7c1b6e24d4\">\n      <input type=\"hidden\" name=\"xe_js_check\" value=\"\" data-xe-js-check>\n      <script>(function(){var s=document.currentScript,f=s&&s.closest?s.closest('form'):null;if(!f)return;var sig=f.querySelector('input[name=\\\"xe_human_sig\\\"]'),chk=f.querySelector('input[name=\\\"xe_js_check\\\"]');if(sig&&chk){chk.value=sig.value.substring(0,16);}})();<\/script>\n      <noscript><div class=\"xe-notice xe-notice-error\">Aus Sicherheitsgr\u00fcnden ben\u00f6tigt das Kontaktformular JavaScript. Bitte nutzen Sie alternativ E-Mail, Telefon oder WhatsApp.<\/div><\/noscript>\n\n      <div class=\"xe-form-heading xe-contact-premium-heading\">\n        <span class=\"xe-kicker\">Personal consultation<\/span>\n        <h2>Professional contact request<\/h2>\n        <p>Tell us what you need. Your request will be sent directly to info@xeoneurope.com.<\/p>\n        <div class=\"xe-form-contact-routes\" aria-label=\"Kontaktm\u00f6glichkeiten\">\n          <a class=\"xe-contact-route-card\" href=\"mailto:info@xeoneurope.com\"><span>\u2709<\/span><strong>Kontaktformular & E-Mail<\/strong><em>info@xeoneurope.com<\/em><\/a>\n          <a class=\"xe-contact-route-card xe-contact-route-phone\" href=\"tel:+4916098061960\"><span>\u260e<\/span><strong>Telefonische Beratung<\/strong><em>+49 16098061960<\/em><\/a>\n          <a class=\"xe-contact-route-card xe-contact-route-whatsapp\" href=\"https:\/\/wa.me\/4916098061960?text=Hallo%20XeonEurope%2C%20ich%20m%C3%B6chte%20eine%20Beratung%20zu%20Webhosting%2C%20IT-Service%2C%20Software%20oder%20JuraTech%20anfragen.\" target=\"_blank\" rel=\"noopener\"><span>\u25cf<\/span><strong>WhatsApp Direktkontakt<\/strong><em>Nachricht sofort starten<\/em><\/a>\n        <\/div>\n        <div class=\"xe-contact-service-strip\" aria-label=\"Serviceversprechen\">\n          <span>Antwort \u00fcber gew\u00fcnschten Kanal<\/span><span>Hosting \u00b7 IT \u00b7 Software \u00b7 JuraTech<\/span><span>DSGVO-bewusste Bearbeitung<\/span>\n        <\/div>\n      <\/div>\n\n      <fieldset class=\"xe-form-section\">\n        <legend>1. Request type<\/legend>\n        <div class=\"xe-choice-grid\">\n                      <label class=\"xe-choice-card\"><input type=\"radio\" name=\"request_type\" value=\"beratung\" ><span>General consultation<\/span><\/label>\n                      <label class=\"xe-choice-card\"><input type=\"radio\" name=\"request_type\" value=\"angebot\" ><span>Quote request<\/span><\/label>\n                      <label class=\"xe-choice-card\"><input type=\"radio\" name=\"request_type\" value=\"demo\" ><span>Request demo<\/span><\/label>\n                      <label class=\"xe-choice-card\"><input type=\"radio\" name=\"request_type\" value=\"support\"  checked='checked'><span>Technical support<\/span><\/label>\n                      <label class=\"xe-choice-card\"><input type=\"radio\" name=\"request_type\" value=\"partner\" ><span>Partnership<\/span><\/label>\n                  <\/div>\n      <\/fieldset>\n\n      <fieldset class=\"xe-form-section\">\n        <legend>2. Company &amp; contacts<\/legend>\n        <div class=\"xe-form-grid\">\n          <div class=\"xe-field xe-field-full\"><label for=\"xe_company\">Company<\/label><input id=\"xe_company\" name=\"company\" type=\"text\" autocomplete=\"organization\"><\/div>\n          <div class=\"xe-field\"><label for=\"xe_salutation\">Salutation<\/label><select id=\"xe_salutation\" name=\"salutation\"><option value=\"\"><\/option><option value=\"mr\">Mr<\/option><option value=\"ms\">Ms<\/option><option value=\"other\">Other<\/option><\/select><\/div>\n          <div class=\"xe-field\"><label for=\"xe_position\">Position \/ function<\/label><input id=\"xe_position\" name=\"position\" type=\"text\" autocomplete=\"organization-title\"><\/div>\n          <div class=\"xe-field\"><label for=\"xe_first_name\">First name *<\/label><input id=\"xe_first_name\" name=\"first_name\" type=\"text\" required autocomplete=\"given-name\"><\/div>\n          <div class=\"xe-field\"><label for=\"xe_last_name\">Last name *<\/label><input id=\"xe_last_name\" name=\"last_name\" type=\"text\" required autocomplete=\"family-name\"><\/div>\n          <div class=\"xe-field\"><label for=\"xe_email\">Email *<\/label><input id=\"xe_email\" name=\"email\" type=\"email\" required autocomplete=\"email\"><\/div>\n          <div class=\"xe-field\"><label for=\"xe_phone\">Phone<\/label><input id=\"xe_phone\" name=\"phone\" type=\"tel\" autocomplete=\"tel\"><\/div>\n          <div class=\"xe-field\"><label for=\"xe_website\">Website<\/label><input id=\"xe_website\" name=\"website_url\" type=\"url\" placeholder=\"https:\/\/\" autocomplete=\"url\"><\/div>\n          <div class=\"xe-field\"><label for=\"xe_country\">Country<\/label><input id=\"xe_country\" name=\"country\" type=\"text\" autocomplete=\"country-name\"><\/div>\n          <div class=\"xe-field xe-field-full\"><label for=\"xe_language\">Preferred language<\/label><select id=\"xe_language\" name=\"preferred_language\"><option value=\"de\" >Deutsch<\/option><option value=\"en\"  selected='selected'>English<\/option><option value=\"tr\" >T\u00fcrk\u00e7e<\/option><option value=\"ro\" >Rom\u00e2n\u0103<\/option><option value=\"hu\" >Magyar<\/option><option value=\"ru\" >\u0420\u0443\u0441\u0441\u043a\u0438\u0439<\/option><\/select><\/div>\n        <\/div>\n      <\/fieldset>\n\n      <fieldset class=\"xe-form-section\">\n        <legend>3. Product \/ topic<\/legend>\n        <div class=\"xe-form-grid\">\n          <div class=\"xe-field xe-field-full\"><label for=\"xe_product\">Product \/ topic *<\/label><select id=\"xe_product\" name=\"product\" required><option value=\"\"><\/option><option value=\"general\">General consultation<\/option><option value=\"ebibus\">EbiBus Verwaltung<\/option><option value=\"zef\">ZEF Management System<\/option><option value=\"ebisev\">EbiSeV Management System<\/option><option value=\"ebilogistik\">EbiLogistik<\/option><option value=\"hotel\">Online Hotel Buchungssystem<\/option><option value=\"juratech\">JuraTech Professional 2026<\/option><option value=\"erp\">Zeuss ERP<\/option><option value=\"crm\">CRM-System<\/option><option value=\"immobilien\">Real Estate Expos\u00e9 System<\/option><option value=\"anamnese\">Digital Intake &amp; Questionnaires<\/option><option value=\"ticket\">XeonEurope Ticketsystem<\/option><option value=\"hosting\">Hosting &amp; Cloud<\/option><option value=\"web\">Web design &amp; shops<\/option><option value=\"marketing\">Marketing &amp; SEO<\/option><option value=\"support\">Technical support<\/option><\/select><\/div>\n          <div class=\"xe-field xe-field-full xe-contact-method-field\"><label>Preferred contact method<\/label><div class=\"xe-contact-method-cards\"><label><input type=\"radio\" name=\"contact_method\" value=\"email\" checked><span>\u2709<\/span><strong>Email<\/strong><\/label><label><input type=\"radio\" name=\"contact_method\" value=\"phone\"><span>\u260e<\/span><strong>Phone<\/strong><\/label><label><input type=\"radio\" name=\"contact_method\" value=\"whatsapp\"><span>\u25cf<\/span><strong>WhatsApp<\/strong><\/label><label><input type=\"radio\" name=\"contact_method\" value=\"video\"><span>\u25c9<\/span><strong>Video call<\/strong><\/label><\/div><\/div>\n          <div class=\"xe-field\"><label for=\"xe_callback_time\">Preferred callback time<\/label><input id=\"xe_callback_time\" name=\"callback_time\" type=\"text\" placeholder=\"e.g. Mon\u2013Fri, 10:00\u201314:00\"><\/div>\n          <div class=\"xe-field\"><label for=\"xe_budget\">Budget range<\/label><select id=\"xe_budget\" name=\"budget\"><option value=\"\"><\/option><option value=\"under-1000\">&lt; 1.000 \u20ac<\/option><option value=\"1000-5000\">1.000\u20135.000 \u20ac<\/option><option value=\"5000-15000\">5.000\u201315.000 \u20ac<\/option><option value=\"15000-50000\">15.000\u201350.000 \u20ac<\/option><option value=\"over-50000\">&gt; 50.000 \u20ac<\/option><\/select><\/div>\n          <div class=\"xe-field\"><label for=\"xe_project_start\">Planned project start<\/label><input id=\"xe_project_start\" name=\"project_start\" type=\"text\" placeholder=\"e.g. immediately \/ Q3 2026\"><\/div>\n          <div class=\"xe-field xe-field-full\"><label for=\"xe_message\">Your message *<\/label><textarea id=\"xe_message\" name=\"message\" required minlength=\"20\" placeholder=\"Please describe your requirements, objectives and desired timeframe.\"><\/textarea><\/div>\n          <div class=\"xe-field xe-field-full\"><label for=\"xe_attachment\">Attachment (PDF, DOCX, JPG or PNG, max. 5 MB)<\/label><input id=\"xe_attachment\" name=\"attachment\" type=\"file\" accept=\".pdf,.doc,.docx,.jpg,.jpeg,.png,application\/pdf,image\/jpeg,image\/png,application\/msword,application\/vnd.openxmlformats-officedocument.wordprocessingml.document\"><small class=\"xe-field-help\">Optional: specification, screenshot or existing concept.<\/small><\/div>\n        <\/div>\n      <\/fieldset>\n\n      <div class=\"xe-form-section xe-math-captcha\">\n        <label for=\"xe_math_answer\"><strong>Spam-Schutz:<\/strong> Bitte l\u00f6sen Sie die Mathematik-Aufgabe: <span>9 + 6 = ?<\/span><\/label>\n        <input type=\"number\" id=\"xe_math_answer\" name=\"math_answer\" inputmode=\"numeric\" pattern=\"[0-9]*\" min=\"0\" required autocomplete=\"off\" placeholder=\"Ergebnis eintragen\">\n        <input type=\"hidden\" name=\"math_a\" value=\"9\">\n        <input type=\"hidden\" name=\"math_b\" value=\"6\">\n        <input type=\"hidden\" name=\"math_ts\" value=\"1786165931\">\n        <input type=\"hidden\" name=\"math_sig\" value=\"ed0736364027124c550f609558004311c92a69e9759ca274ca83d14c29c39a6f\">\n        <small>Diese einfache Rechenfrage blockiert automatische Spam-Bots, bevor die Anfrage an XeonEurope gesendet wird.<\/small>\n      <\/div>\n\n      <div class=\"xe-form-consent\">\n        <label><input type=\"checkbox\" name=\"privacy\" value=\"1\" required> <span>I have read the privacy policy and agree to the processing of my details for handling my request. * <a href=\"https:\/\/xeoneurope.com\/index.php\/datenschutz\/?lang=en\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a><\/span><\/label>\n      <\/div>\n      <div class=\"xe-form-submit-row xe-form-submit-row-premium\">\n        <button class=\"xe-btn xe-btn-primary xe-submit-button\" type=\"submit\">Send request <span aria-hidden=\"true\">\u2192<\/span><\/button>\n        <a class=\"xe-btn xe-btn-secondary xe-submit-whatsapp\" href=\"https:\/\/wa.me\/4916098061960?text=Hallo%20XeonEurope%2C%20ich%20m%C3%B6chte%20eine%20Beratung%20zu%20Webhosting%2C%20IT-Service%2C%20Software%20oder%20JuraTech%20anfragen.\" target=\"_blank\" rel=\"noopener\">WhatsApp \u00f6ffnen \u2192<\/a>\n        <p><strong>info@xeoneurope.com<\/strong><br>+49 16098061960 \u00b7 WhatsApp m\u00f6glich<br>Personal support<\/p>\n      <\/div>\n    <\/form>\n    <\/div>\n<div class=\"xe-contact-after\">\n<h2>Was nach dem Absenden passiert<\/h2>\n<div class=\"xe-feature-list\">\n<div class=\"xe-feature\"><strong>Eingangsbest\u00e4tigung<\/strong><span>Sie erhalten eine automatische Best\u00e4tigung mit Ihrer Vorgangsnummer.<\/span><\/div>\n<div class=\"xe-feature\"><strong>Pr\u00fcfung<\/strong><span>Die Anfrage wird dem passenden Bereich f\u00fcr Hosting, Web, Marketing, Software oder Support zugeordnet.<\/span><\/div>\n<div class=\"xe-feature\"><strong>R\u00fcckmeldung<\/strong><span>XeonEurope meldet sich \u00fcber den von Ihnen bevorzugten Kontaktweg.<\/span><\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Pers\u00f6nlich f\u00fcr Sie da Technische Supportanfrage Nennen Sie Produkt, Version, Zeitpunkt, genaue Fehlermeldung und bereits durchgef\u00fchrte Schritte. \u2709 E-Mailinfo@xeoneurope.com\u260e Telefon+49 16098061960\u25cf WhatsAppDirekte Nachricht senden\ud83d\udd10 KundenloginZum zentralen Server Pers\u00f6nliche BeratungSchnelle R\u00fcckmeldungDSGVO-konforme KommunikationHosting \u00b7 Web \u00b7 Software \u00b7 JuraTech \u2316 Bereit f\u00fcr die n\u00e4chste Stufe? Lassen Sie uns Ihr Projekt gemeinsam planen \u2013 von Webhosting und Software [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1105,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1107","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Pers\u00f6nlich f\u00fcr Sie daTechnische SupportanfrageNennen Sie Produkt, Version, Zeitpunkt, genaue Fehlermeldung und bereits durchgef\u00fchrte Schritte.\u2709 E-Mailinfo@xeoneurope.com\u260e Telefon+49 16098061960\u25cf WhatsAppDirekte Nachricht senden\ud83d\udd10 KundenloginZum zentralen ServerPers\u00f6nliche BeratungSchnelle R\u00fcckmeldungDSGVO-konforme KommunikationHosting \u00b7 Web \u00b7 Software \u00b7 JuraTech\u2316Bereit f\u00fcr die n\u00e4chste Stufe?Lassen Sie uns Ihr Projekt gemeinsam planen \u2013 von Webhosting und Software bis JuraTech Professional 2026.E-Mail senden \u2192WhatsApp \u2192Ihre\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"google-site-verification\" content=\"petpNlsWyQmSAnmLoA-VULcFsB9XlhIlAUR2FJw-CVk\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/xeoneurope.com\/index.php\/support\/supportanfrage\/?lang=en\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.0.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"XeonEurope - 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